Privacy policy

This is a starting template. Please review and adapt it before launch — for a Belgium/EU store, consider having it checked for GDPR compliance.

This policy explains how Plume & Co (“we”) collects and uses your personal information when you visit or buy from our store.

What we collect

When you browse, we collect device and usage data via cookies and similar technologies. When you order, we collect your name, contact details, shipping address and payment confirmation. Payments are processed securely by our payment providers — we do not store card numbers.

Why we use it

To process and deliver orders, provide support, prevent fraud, and — with your consent — to improve our store and send marketing.

Who we share it with

We share data with providers who help us operate, including Shopify (our store platform), payment providers and shipping partners, who process it on our behalf.

Your rights

Under the GDPR you have the right to access, correct, delete or restrict use of your personal data, and to object to processing. To exercise these rights, contact us via our contact page.

Cookies

We use essential cookies to run the store, and — only with your consent — analytics and marketing cookies. You can manage preferences via the cookie banner.